Privacy Policy

Last Updated: 02.22.2026

This Privacy Policy describes how Helpers (“we”, “us”, or “our”) collects, uses, and protects information in connection with the Helpers Adobe Illustrator plugin (the “Plugin”), the Helpers website (the “Site”), and related services (collectively, the “Services”).

By using the Services, you agree to this Privacy Policy.

1. Information We Collect

1.1 Information You Provide
  • License and activation data:
    When you activate the Plugin, you enter a license key. License activation, validation, and deactivation are processed through Lemon Squeezy’s license API. We do not store your full license key or payment details on our servers.

  • Contact information:
    If you contact us for support or feedback, we may collect your name, email address, and message content.

1.2 Information Stored Locally by the Plugin

The Plugin stores certain license-related data only on your device and does not transmit this data to our servers except when communicating with Lemon Squeezy’s license API for activation or validation.

Locally stored data may include:

  • License verification status

  • A hashed representation of the license key and last four characters (for display purposes)

  • License instance identifier

  • License tier and seat usage information

  • Locally generated instance name to identify the installation

This information is used solely to enable license functionality.

1.3 Information Collected Through the Website

If our Site uses cookies or analytics tools, we may collect:

  • Usage data (pages visited, browser type, referring URL, approximate country location)

  • Cookies for essential functionality or analytics

You may control cookies through your browser settings.

We do not sell your personal information.

2. How We Use Information

We use collected information to:

  • Provide and operate the Plugin and Site

  • Manage licenses through Lemon Squeezy

  • Provide support and respond to inquiries

  • Send transactional communications (e.g., purchase confirmations)

  • Comply with legal obligations

  • Improve the Services through usage analysis (if analytics are used)

3. Third-Party Services

3.1 Lemon Squeezy

Payments, license issuance, and license validation are processed by Lemon Squeezy. Any payment-related information is handled according to their privacy policy. Helpers does not store full payment details.

3.2 Adobe

The Plugin operates within Adobe Illustrator. Adobe may collect data according to its own privacy policy when you use Adobe products.

3.3 Other Service Providers

We may use hosting, analytics, or other providers who process data on our behalf under contractual obligations consistent with this Privacy Policy.

4. Data Retention
  • Local Plugin data: Remains on your device until you uninstall the Plugin or clear local storage.

  • Support communications: Retained as long as necessary for support, dispute resolution, or legal compliance.

  • Purchase and license data: Retained by Lemon Squeezy according to their policies.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to certain processing

  • Request data portability (where applicable)

  • Withdraw consent (where processing is based on consent)

  • File a complaint with a supervisory authority

To exercise your rights, contact us using the details below.

6. Security

We implement reasonable technical and organizational measures to protect information.

License-related data is stored locally and transmitted only as necessary for license validation through Lemon Squeezy.

You are responsible for safeguarding your license key and securing your device.

7. Children

The Services are not directed to individuals under 16 years of age (or higher where required by law). We do not knowingly collect personal information from children.

If you believe we have collected such information, please contact us.

8. International Data Transfers

Your information may be processed in countries other than your own. Where required by law, we implement appropriate safeguards for international data transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

We will post the updated version on the Site and update the “Last Updated” date.

Continued use of the Services after changes take effect constitutes acceptance of the updated policy.

10. Contact

For privacy-related questions or requests:

Helpers
Email: helpersteam20@gmail.com